Grade Automated Call Logging System
Screen shots of our system
Grade are very pleased with the system we have in place powered by Autotask.
It allows all of Grade’s staff to access the database from any internet connection around the Globe.
It combines our Support, Sales and Purchasing into one database allowing very fast and accurate information when required.
All our customer communications are entered onto our system so all staff are up to date with the latest customer developments.
You our Contract Clients can automatically enter a call by emailing your support or sales issues direct to
supportdesk@gradecomputersolutions.co.uk
You will receive an email by return with a unique reference number.
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Grade Support resolves the fault before you see the problem